STEP 1
Install Citrix Receiver app from citrix.com (current version is 12.3).
Citrix Workspace app is a new client from Citrix that works similar to Citrix Receiver and is fully backward-compatible with your organization’s Citrix infrastructure. Citrix Workspace app provides the full capabilities of Citrix Receiver, as well as new capabilities based on your organization’s Citrix deployment. As I mentioned I'm using the Mac OS desktop applications and not going through a web browser. I'm using a MacBook Pro (ca. 2015), Mac OS Big Sur v. 11.0 Beta (20A5354i), Citrix Workspace v. 20.8.0.3 (2008), and Citrix Viewer v. 20.8.0.3 (2008). I'll post an update if I come across any glitches. Thanks everyone.
STEP 2
Open Safari and go to: mycitrix.bayhealth.org
STEP 3
Log in with your Windows username and password
STEP 4
Allow the Citrix plug in to run by hitting trust
STEP 5
You should see something like this depending on what applications and Epic environments you have access to. The Hyperspace production (yellow icon) will take you into the full version of Epic.
If you have any questions please call the IT Service Desk at 302-744-7196.
Solution
Install the “HP Color LaserJet 2800 Series PS” driver on the Windows image manually
On the Windows VDA, choose Print server properties from Devices and Printers or run rundll32 PrintUI.dll,PrintUIEntry /s.
Click on the Drivers tab and then click Add....
In the Add Printer Driver Wizard window click Next, then Next and then select the required HP driver.
Note: If the driver is not listed click Windows Update. If you don't see it after Windows Update is clicked, go to Microsoft update catalogue and search for HP LaserJet 2800. Pick the 6.1.7600.16385 driver version. Extract the driver, click Have Disk in the screenshot above and point to the drivers extracted location.
Important Note: If you extract the contents of the driver cab file using Windows Explorer the folder structure may not be retained and the driver installation may encounter an error. To avoid this use a more robust extraction tool such as WinRar or 7zip.
Click Next, then Finish.
The printer driver should then be listed in the Installed printer drivers. Click Close.
Problem Cause
Citrix UPD requires the use of the PostScript data format to support client printing on Mac and Linux clients. To achieve this, Citrix leverages PostScript driver developed by HP. The version of this HP driver, that Microsoft had previously built into the Windows 7 and Server 2008 R2 operating systems, is no longer included with Windows 10, Server 2012 R2. Because of this missing driver, client-printers on Mac and Linux endpoints fail to be created in the XenApp and XenDesktop session.